Privacy Policy
Effective Date: September 18, 2025.
1. Introduction
Pretty Dark Places ("we," "our," or "the Service") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection Act (PIPA) of British Columbia.
2. Information We Collect
Information You Provide:
Name and contact information (email, phone number)
Payment and billing information
Account credentials
Course progress and completion data
Communications with us (emails, support requests)
Testimonials or stories you choose to share
Information shared in group sessions or forums
Automatically Collected Information:
IP address and device information
Browser type and settings
Pages visited and time spent on site
Referring website information
3. How We Use Your Information
We use your information to:
Provide and improve our services
Process payments and send receipts
Communicate about your account and course updates
Respond to inquiries and provide support
Send marketing communications (with your consent)
Comply with legal obligations
Protect against fraudulent activity
4. Information Sharing
We do not sell or rent your personal information. We may share information with:
Payment processors (to process transactions)
Email service providers (to send communications)
Professional advisors (lawyers, accountants, as necessary)
Law enforcement (when legally required)
5. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to certain legal requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
SSL encryption for data transmission
Secure password requirements
Limited access to personal information
Regular security assessments
However, no internet transmission is completely secure. You provide information at your own risk.
7. Your Rights
Under British Columbia privacy law, you have the right to:
Access your personal information
Request corrections to inaccurate information
Withdraw consent for certain uses
Request deletion of your information (subject to legal requirements)
Complain to the Office of the Information and Privacy Commissioner for BC
8. Cookies and Tracking
We use cookies and similar technologies to:
Remember your preferences
Understand site usage
Improve user experience
You can control cookies through your browser settings.
9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children's Privacy
Our Service is not intended for individuals under 18. We do not knowingly collect information from minors.
11. International Data Transfers
If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws.
12. Marketing Communications
You can opt-out of marketing emails at any time by:
Clicking "unsubscribe" in any marketing email
Contacting us directly
Updating your account preferences
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or site notice.
14. Contact Information
For privacy-related questions or to exercise your rights, contact us.
15. Complaints
If you have concerns about our privacy practices, you may file a complaint with:
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038 Stn Prov Govt
Victoria, BC V8W 9A4
Telephone: (250) 387-5629
Toll-free: 1-800-663-7867
Website: www.oipc.bc.ca
16. Consent
By using our Service, you consent to the collection and use of your information as described in this Privacy Policy.
17. Language
This Privacy Policy is available in English. In case of any discrepancy between translations, the English version prevails.
Last Updated: September 18, 2025.