Refund Policy

Effective Date: September 18, 2025.

Our Commitment

I believe strongly in the value of my recovery programs and materials. But, I also understand that recovery is deeply personal, and what works for one person may not resonate with another.

General Policy

My standard policy is no refunds once you have accessed course materials or downloaded resources. This is because:

  • Digital materials cannot be "returned" once accessed

  • Our content contains proprietary methods and insights

  • We invest significant resources in creating and delivering our programs

Exception: Satisfaction Consideration

While refunds are not automatic, I genuinely want you to find my materials helpful in your recovery journey.

If you've purchased our program and honestly feel it won't serve your recovery needs, please use the contact form to reach out within 14 days of purchase. Include:

  • Your order number

  • Which materials you've accessed

  • Why you feel the program isn't right for you

I'll review each request individually and may offer a refund at my discretion.

What This Means

  • This is not a "try it free" guarantee

  • I trust you to be honest about whether the materials can help you

  • Each situation is considered on a case-by-case basis

  • Refund decisions are final

Not Eligible for Refund Consideration

  • Requests made after 14 days

  • Completed programs or courses

  • Downloaded workbooks that have been substantially used

  • Coaching sessions that have already occurred

  • Situations where you simply haven't made time to use the materials

My Request to You

Before requesting a refund, please:

  • Give the materials an honest chance

  • Reach out for support if you're struggling with the content

  • Remember that discomfort with the material might mean it's working

Contact

To discuss your purchase, contact me here.

Please use "Refund Request" in your subject line.

Note: This policy reflects my belief that recovery requires commitment, while acknowledging that not every approach works for everyone. I appreciate your understanding.